Creating a New Case

Creating a new case in TrackingTools is easy. Simply choose the area of the project the case is related to, give it a title and a brief description. The case will be assigned to the default user for the project or you can assign it to a specific user.

Viewing and Updating Cases

Updating cases is a matter of opening the case and entering the new information. A complete history of updates is maintained so anyone can review the actions taken on a case. An email notification is sent to the assigned user anytime a case is updated.

Grid View

Keep organized and stay on top of your projects by viewing the list of bugs. Easily filter bugs by project, status or user. With a glance, you can focus on those issues needing your immediate attention.